Click on Do a system scan and save a log file. Follow all prompts until you arrive at main menuĥ. After downloading, close all windows and double-click on Hijackthis_v2Ĥ. Click on this link to go to download Hijackthis_v2:ģ. Kindly send us the following information for analysis:ġ. Thank you for contacting Trend Micro Technical Support.
Please wait forty-five minutes before trying again.' Here are my emails to Trend Micro and their responses. If you can successfully open websites and receive email but still received this warning, then scheduled Trend Micro server maintenance has prevented you from activating Trend Micro Antivirus. The message I received was, 'Please reconnect this computer to the internet immediately to activate your software.
When I uninstalled Trend Micro and installed it again, all of the sudden I could not activate or update it. Problem is, i already was connected to the internet. When I try and update it says that I need to connect to the internet before I can update. Hello! OK so this has been going on for over a month now and TrendMicro can't give me any answers! Basically it all started when I tried to update my newly purchased TrendMicro.
